Orders placed on the site are dispatched within 48 hours and delivered on working days (Monday to Friday, except public holidays) by Colissimo. Orders placed on Saturdays, Sundays and public holidays are dispatched within 72 hours. Delivery takes 3 to 5 working days, which is the usual average for order processing and delivery.

Laboratoire SVR's France / Europe e-shop ships to the following countries only: Croatia, Denmark, Estonia, Finland, France (mainland & Corsica), Greece, Hungary, Iceland, Latvia, Lithuania, Monaco, Norway, Slovakia, Slovenia, Sweden.

Belgium (Benelux - Luxembourg & Netherlands), Spain, Italy, Portugal, Germany - Austria, Poland, Romania and Morocco have their own e-shop.